# XWUISuperHelpdesk

Super-tier app shell for the helpdesk domain, locking the public menu-key contract while `industry/helpdesk/` is still empty: a single `helpdesk` group holds the dashboard plus six placeholder leaves mirroring the canonical Zendesk-style page-set (Tickets, Conversations, Knowledge Base, Customers, Reports, Settings). The cold-start landing leaf is `helpdesk-dashboard`, a synthesized `power/XWUIDashboard` KPI strip (Open Tickets / Avg. First Response / SLA Met % / CSAT); every other leaf mounts `XWUIEmpty` with shared "Coming soon" copy until real page-classes land. The static `menuTree()` / `pages()` let a host deep-link by menu-key, override leaves via `extraTree` / `extraPages`, or fold in a sibling Super app such as `XWUISuperCRM` with `XWUISuperApp.merge()`; `title`, `sidebarWidth`, `activeKey`, `user`, `locale`, and `notifications` tune the inner `XWUIShellApp`.

## Basic Usage

Mounts the Helpdesk shell standalone with a Support Lead identity, landing on the synthesized KPI dashboard with every other leaf showing its placeholder.

```example
file: examples/BasicUsage.ts
html: examples/BasicUsage.html
title: Basic Usage
description: Mounts XWUISuperHelpdesk on its own with a Support Lead identity, opening on the synthesized helpdesk-dashboard KPI strip.
```

## Merged With CRM

Union-merges Helpdesk with `XWUISuperCRM` via `XWUISuperApp.merge()`, putting the two top-level groups side-by-side so an agent can pivot from a ticket to the originating contact.

```example
file: examples/MergedWithCRM.ts
html: examples/MergedWithCRM.html
title: Merged With CRM
description: Merges XWUISuperHelpdesk with XWUISuperCRM into one host XWUISuperApp, the disjoint helpdesk and crm groups avoiding any key collision.
```

## Ticket Queue (Arabic)

Deep-links straight onto the live `helpdesk-tickets` queue under an Arabic RTL locale with an 18-ticket badge.

```example
file: examples/TicketQueueArabic.ts
html: examples/TicketQueueArabic.html
title: Ticket Queue (Arabic)
description: Cold-lands XWUISuperHelpdesk on the helpdesk-tickets leaf in RTL with a Sara Mansour (سارة منصور) identity and 18 open-ticket notifications.
```

## With SLA Monitor

Bolts a custom "SLA" group with a Breach Monitor page onto the Helpdesk shell via `extraTree` / `extraPages` and opens on it.

```example
file: examples/WithSlaMonitor.ts
html: examples/WithSlaMonitor.html
title: With SLA Monitor
description: Extends XWUISuperHelpdesk with an SLA / Breach Monitor leaf backed by an XWUICard and deep-links straight to the breach card.
```

```api
```